morpheus22
Member
Registered: 10th Oct 05
Location: sheffield
User status: Offline
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basically a mate at work has bought a phone on contract, forget wich model it is and its from phones4u.
he took it back today wanting to change it and they told him he couldnt return the phone or swap it for another handset.
is there not a 14day period where you can take it back if your unhappy with the phone in anyway.
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ashleh
Member
Registered: 23rd Dec 08
Location: Nottingham
User status: Offline
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Should say in the contract/smallprint?
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AndyKent
Member
Registered: 3rd Sep 05
User status: Offline
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If there was cooling off period, and there doens't necessarily need to be one depending on how he took out the contract, it would be on cancelling the contract as a whole, not exchanging the phone.
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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sometimes the cooling off period doesn't 'count' if you took it out in-store, over the phone or internet you're covered through the distance sales act
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morpheus22
Member
Registered: 10th Oct 05
Location: sheffield
User status: Offline
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ok cheers so could he cancel the actual contract within 14 days?
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bubble
Member
Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
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no cooling of period in stores anymore
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morpheus22
Member
Registered: 10th Oct 05
Location: sheffield
User status: Offline
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so basically once you have walked out of the door your fucked if you dont like the phone
[Edited on 11-02-2010 by morpheus22]
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bubble
Member
Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
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quote:
Originally posted by morpheus22
so basically once you have walked out of the door your fucked if you dont like the phone
[Edited on 11-02-2010 by morpheus22]
correct.
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